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Inter Library Loan and Document Delivery Services (ILL/DDS)

Inter Library Loan (ILL) is the first point of call if the material needed is not available in CAIS collection. It is a cooperative service among libraries in Malaysia. Inter Library Loan includes acquiring of journal articles and loaning of books, etc. Requests are sent via online form or e-mail. The delivery of the materials requested depends on their availability.

Document Delivery Service (DDS), on the other hand, helps users obtain any information or materials that are URGENTLY needed and are not available in CAIS collection.